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Customer Satisfaction
American Hotrod Motorcycles is dedicated to customer satisfaction. We maintain a customer service line for assistance with questions or problems - including product replacement or refund. American Hotrod Motorcycles
2220 Eastridge Ave. Riverside, CA 92507
951-653-9050 • 951-653-9053 fax Returns / Exchanges
If you are not satisfied with your purchase, please contact us within 15 days
from the date it was shipped for an exchange or refund. Shipping and handling
charges are non-refundable. Return Procedure Please use the following steps when
requesting a return: Fill out the return authorization form and fax to
951-653-9053. Re-pack the items securely with the original packaging and write
the assigned Return Authorization number clearly on the outside of package.
Please include your return authorization form. Ship prepaid via reputable
shipping carrier with tracking confirmation. Please retain your tracking number.
All non-defective items returned for refund are subject to a 15% restocking fee
Shipping and handling charges are not refundable. Pricing / Discount Codes
All prices and promotion discount coupon codes are subject to change without notice. Coupon discounts are limited to one per household and may not be combined with other offers.
Warranties/Damaged/Defective
Inspect your shipment upon arrival. Report any shipping related damage immediately to the carrier. Unless otherwise noted, merchandise can be returned for return or exchange if within 15 days of the ship date. Customer is responsible for return postage.
Warranty
American Hotrod Motorcycles makes no representation or express warranty with
respect to the product except those stated in this document. American Hotrod
Motorcycles disclaims all other warranties, express or implied, as to any such
product, including and without limitation, the implied warranties of
merchantability and fitness for a particular purpose, and any implied warranties
arising from statute, trade usage, course of dealing, or course of performance.
Limitation of Liability
In all circumstances American Hotrod Motorcycles maximum liability is limited to
the purchase price of the products sold. American Hotrod Motorcycles shall not,
under any circumstances, be liable upon a claim or action in contract, tort,
indemnity or contribution, or other claims relating to the products it sells
which exceeds this liability limit. American Hotrod Motorcycles shall not be
liable for third party claims for damages against the customer, or for
malfunction, delays, interruption of service, loss of business, loss or damage
to exemplary damages, whether or not American Hotrod Motorcycles is apprised of
the possibility of such claims or damages.
GENERAL TERMS AND CONDITIONS
Payment Terms; Orders:
An order is not binding upon American Hotrod Motorcycles until it is accepted; American Hotrod Motorcycles must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit or Debit Card only.
Title; Risk of Loss:
American Hotrod Motorcycles will arrange for shipment of ordered product(s) to the Customer, Freight On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer upon delivery to the carrier. American Hotrod Motorcycles reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow American Hotrod Motorcycles to sign appropriate documents on Customer's behalf to permit American Hotrod Motorcycles to protect its purchase money security interest. American Hotrod Motorcycles will advise Customer of estimated shipping dates, but American Hotrod Motorcycles will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between American Hotrod Motorcycles and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. American Hotrod Motorcycles and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of California, Riverside County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against American Hotrod Motorcycles that is more than one year after the date of the applicable invoice.
Severability:
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.
Waiver:
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.
Entire Agreement:
These terms and conditions, together with the American Hotrod Motorcycles' invoice respecting the products ordered by Customer, are the complete and exclusive agreement between American Hotrod Motorcycles and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between American Hotrod Motorcycles and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
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